Everyone who works here is absolutely wonderful! They’re all so friendly and clearly love animals.
It’s a nice, small clinic that has calming music for your pet, a separate space to keep kitties calm in the waiting room, and a water cooler for you to use while you wait. They’re also using aromatherapy! (They have a sign up to let them know if you’re allergic/sensitive so they can stop it ahead of your appointment). The exam rooms are nice and warm. They perform surgeries on Wednesdays and Thursdays (subject to change) and don’t do overnight care.
I brought my 9-year-old puppy in for a check-up yesterday as I was concerned about an abnormal growth. Amazingly, they were able to get him in for surgery today! (Thank you to whomever canceled their appointment!) Dr. Jeff was very thorough with explaining the procedure, and all the support staff – literally everyone – was extremely patient with answering any questions that I had. More important than any of this, though, is that the technologists, assistants, and doctor were all very gentle with my puppy and really took the time to get to know him and his needs.
The surgery went well and everything ran smoothly when I picked him up. They sent me home with a lot of written information/resources to make sure that I was confident and equipped to continue his care at home. Included in the homecare package was a letter written from his perspective about what happened today after I dropped him off which made me feel oddly comforted. They even personalized his homecare bag!
I’m glad to report that my puppy is resting peacefully at home and has given absolutely no indication that he was mistreated in any way. If you’re looking for a good vet office, you’ve found it!
I strongly recommend Dr. Jeff L., technologists Susan H. and Laura M., and Assistant Alexis K. Thank you to all of you for the outstanding care that you provided my puppy!
Very welcoming, friendly, patient and the ear to listen to our concerns with valuable suggestions. Plus, the fur babies are made comfortable with delish treats. All issues addressed and explained with needed info and more. Thank you.
Dr. Jeff and Ashley were so kind and patient with Morty, and the follow up calls to see how he was coming along made me feel very supported since we weren’t sure what was really going on. All in all a great experience!
We absolutely love Dr. Gabby and her team! We would highly recommend them to everyone and their fur-babies!
The staff is always so friendly and welcoming. I know we are going to receive top quality care from professionals who take pride in their practice, and genuinely care about the animals they are looking after. I really appreciate the follow up calls!
Everyone was very great with Storm and accommodating towards her anxiety. All of our questions were answered and the follow-up was prompt. She says that she’d come back 🙂
The staff at the clinic are so friendly, caring and knowledgeable. My pets have been coming to this clinic for over 13 yrs and they make us feel so welcome and they truly care. I would never take my pets anywhere else. They are amazing !!
The veterinarians and all the staff are extremely helpful and keep my pet’s needs fully met. They always have great advice, and take the time to listen and assess any concerns! Dozer is always happy to see everyone at the Chestermere Vet Clinic !!